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Ocean Palace All Inclusive Premium Hotel Natal, Natal

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From248US$ /night
Check-in
04Mar2025Select date
Check-out
05Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Via Costeira Senador Dinarte De Medeiros Mariz, Natal, Brazil, 59090-001

Ocean Palace All Inclusive Premium is a 5-star luxury resort located along Via Costeira, bridging central Natal and its southern coastline. The hotel features an extensive array of recreational amenities, including a water park and multiple pools. Its proximity to cultural landmarks and shopping areas enhances the overall experience for visitors.

Location

Ocean Palace is strategically positioned opposite the Natal Convention Center, just 23.5 miles from São Gonçalo do Amarante International Airport. The nearby Craft Fair of Ponta Negra and Praia Shopping offer additional leisure opportunities for guests exploring the area.

Rooms

All 315 air-conditioned rooms are designed for comfort, featuring queen and king-sized beds. Guests can enjoy amenities such as 24-hour room service, free WiFi, and digital safes. Some rooms offer balconies with sea views, while others provide views of the dunes.

Eat & Drink

Culinary options include five restaurants serving regional and international cuisine, along with a coffee shop and a bar. Mealtime drinks, encompassing soft drinks, local beers, and wines, are included in the all-inclusive package. The main restaurant offers a buffet breakfast, and room service is available around the clock.

Leisure & Business

The hotel boasts 14 swimming pools, a health club, and a full-service spa with massage services. For younger guests, a monitored kids club is available. Business travelers will find a conference room and business center equipped with necessary facilities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Quadruple Room
Max:
4 persons
33 m² 
Bed options:
2 Single beds
Shower
Air conditioning
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Deluxe Double Room
Max:
2 persons
35 m² 
Bed options:
1 Single Bed or 1 Double Bed
Sea view
Shower
Bathtub
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Luxury Triple Room
Max:
3 persons
38 m² 
Bed options:
1 Single Bed or 1 Double Bed
Sea view
Shower
Balcony
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Getting around

A list of all available modes of transport

City Center
Natal 5.0 mi
Airports
Augusto Severo (NAT) 21.4 mi
Train
Pe.J.Maria 5.2 mi
Alecrim II 5.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Baggage storage
  • Elevator
  • Barber shop
  • Electric vehicle charging station

Sports & Fitness

  • Fitness center
  • Tennis court
  • Pool tables
  • Table tennis

Services

  • Valet parking
  • Housekeeping
  • Laundry

Dining

  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Beauty treatment
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Via Costeira Senador Dinarte De Medeiros Mariz, Natal, Brazil, 59090-001
Map view
Via Costeira Senador Dinarte De Medeiros Mariz, Natal, Brazil, 59090-001
Nearby
Events
Natal Convention Center
1000 ft
Beach
Mangai Ponta Negra
1900 ft
Restaurants
Rifoles Praia Hotel Restaurant
2100 ft
Rua Coronel Inacio Vale 8847
Orla Tropical
2600 ft
Rua Pedro Fonseca Filho 2
Mina D'Agua Comida Mineira
2200 ft
Rua Desembargador Joao Vicente da Costa
Casa de Taipa
4000 ft
Rua Manoel AB de Araujo 130A Alto de Ponta Negra
Cuore di Panna
3400 ft
Avenida Praia de Ponta Negra
Gauchos Grill
3400 ft
Avenida Praia de Ponta Negra 8812 Jd Vinte E Cinco De Agosto

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Great dining experience
Convenient location
Poor room conditions
Inadequate customer service
7.0/10
Very good
Rooms
5.9
Location
8.5
Service
7.5
Dining
6.8
Guest reviews
7.0/10
based on 10 reviews
5/5 based on 1244 reviews
9.0
9.0/10based on 1136 reviews
#3 of 116 hotels in Natal based on Tripadvisor
Reggie
United States of America, April  2024
6.6/10

The hotel offers wonderful views from the rooms, but they are very dated. Despite the picturesque views, the property would greatly benefit from a renovation. Service is devoted to kids activities and provides a wide range of entertainment options. The location is fantastic, especially for families with kids, offering proximity to a shopping mall and restaurants. Dining options are varied but can be chaotic during peak times. Overall, the facilities are decent but may require some upgrades.

Rooms
5.0
The room we were assigned was a complete disaster with numerous issues like holes in furniture upholstery, non-working bathroom facets, and damaged walls.
Service
7.0
The staff were tireless in keeping everyone happy with a variety of activities, but seemed preoccupied at times.
Location
9.0
The hotel's location is fantastic, especially for families, with good proximity to a shopping mall and restaurants.
Dining
7.0
The dining experience offered many choices but could be chaotic during busy periods.
Facilities
6.0
The facilities are decent but may benefit from some upgrades.
Charles
United States of America, March  2024
6.8/10

My stay at the hotel had its ups and downs. The rooms, although not exactly as portrayed in the pictures from Booking, were spacious with a marvelous view of the ocean and featured two comfortable king-sized beds. Unfortunately, the lack of functioning Wi-Fi in the room and the disruptive noise from people passing through the hallway to the bungalows at night were drawbacks. After a 20-hour wait, the staff finally relocated us to another room. The kids' playroom facilities were off-limits during theater shows, and the breakfast area was consistently overcrowded during my stay.

Rooms
7.0
The room was fairly large and offered a great ocean view. I stayed in one of the Bungalow Suites.
Service
8.0
The staff was kind and friendly. I particularly enjoyed the service at the pool bar, especially with Willy. However, sometimes they seemed preoccupied with watching TV rather than attending to guest needs.
Location
7.0
The hotel's location was excellent, just a 20-minute walk to the shops. The view of Morro do Careca was a plus, but my specific bungalow was a bit run-down, resembling more of a garage than a seaside retreat.
Dining
6.0
The dining options were decent with choices ranging from breads and fruits to local dishes like tapioca. However, the dining areas, especially during the Carnival week, were chaotic due to the high number of guests.
Facilities
6.0
The facilities were average overall. The lunch and evening buffets were so-so, and I noticed some cleanliness issues around the pool area.
Edward
United States of America, March  2024
7.8/10

After a few hiccups with the initial room, I finally got moved to a better one. The Ocean Palace rooms were a bit cold due to excessive AC, and getting help was challenging. The place has its perks but also has room for improvement.

Rooms
7.0
After some complaints, I was able to switch to a better room. The Ocean Palace rooms were too chilly due to the aggressive AC, and assistance was hard to come by.
Service
8.0
The staff by the swimming pool were polite and catered to all guests' needs. However, some issues remained unresolved despite their efforts. I appreciated the detailed orientations they gave.
Location
9.0
The best part of the hotel is the amazing beachfront location with beautiful views of Ponta Negra Beach. The wide beach area offers good bar service. It's a great spot for around £120 with breakfast, perfect for families with small kids.
Dining
7.0
The dining could have been better overall, especially during checkout.
Facilities
8.0
The facilities were up to par, with a good range of amenities. The place feels luxurious but could use some improvements.
David
United States of America, January  2024
6.6/10

My stay at the hotel was a rollercoaster of experiences. While my room was a complete disaster with numerous issues, I did get to enjoy watching a World Cup football match with a great view of the sea, which was a highlight. The hotel's cleanliness and view made up for the room problems.

Rooms
5.0
My room was a complete disaster with holes in the furniture upholstery, non-working bathroom facet, loose handles on the door, non-working lamps and outlets, damaged and stained walls, broken molding, and many more details. However, I could enjoy watching a World Cup football match in the room with a great view of the sea.
Service
7.0
The staff were tireless in keeping everyone happy with various activities like beach volleyball, pool volleyball, football, aqua aerobics, water polo, and even salsa lessons. They were very helpful and provided what we asked for. However, giving excuses seemed to be their way of serving guests.
Location
8.0
The location of the hotel really made up for all its flaws. It was well-kept with a beautiful view of the Morro do Careca and Ponta Negra Beach. The hotel is right on Ponta Negra with a great wine cellar.
Dining
8.0
The dining experience was much better with a ton of options, and the one night we ate at their Japanese restaurant was lovely. The desserts were delicious and made me crazy with their cakes and pies.
Facilities
6.0
The hotel facilities were good overall, providing various activities and amenities. However, the room issues were a significant letdown.
Ron
United States of America, November  2023
8.6/10

I had a delightful stay at this beachfront hotel. The rooms were lovely, right in front of the beach with a small terrace to enjoy the view. The service was top-notch, especially in helping us organize day trips along the coast. The location was simply amazing, with breathtaking views of Ponta Negra Beach. The dining experience offered a variety of options, although it could have been slightly better. The facilities were excellent, providing a comfortable and enjoyable experience overall.

Rooms
8.0
The rooms were nice and had a beautiful beachfront location with a small terrace for relaxation.
Service
9.0
The service, especially in organizing day trips, was very efficient and helpful.
Location
10.0
The location is amazing, with the beautiful beach right in front of you and stunning views of Ponta Negra Beach.
Dining
7.0
The dining experience offered many options, including local dishes, but could have been a little better.
Facilities
9.0
The hotel facilities were great, enhancing the overall experience of my stay.
Stephen
United States of America, November  2023
7.0/10

The hotel offers wonderful views but is very dated and in need of modernization. Rooms lack privacy due to a glass window separating the bathroom, and the actual condition does not match the Booking pictures. The noise from the hallways at night can be disturbing, and the staff's response to issues was slow. Despite these drawbacks, the hotel's location is amazing with a beautiful beach right in front.

Rooms
5.0
The rooms are in need of redecoration and modernizing, and the glass window in the bathroom wall lacks privacy, not matching the advertised pictures.
Service
7.0
Housekeeping and valet parking services were satisfactory, but the response time to room issues was slow.
Location
9.0
The hotel's location is amazing, with the beautiful beach right in front of you.
Dining
8.0
Despite breakfast space constraints, the dining experience offered good food options with a lovely sea view.
Facilities
6.0
The facilities in the kids' playroom were not fully functional during theatre shows.
Donald
United States of America, September  2023
7.6/10

My stay at the hotel was quite lovely. The room was nice, right in front of the beach with a small terrace to enjoy the view, although it seemed a bit worn. The breakfast was alright, but the black glass sliding doors made it feel like a cave, hindering the beautiful sea view. However, the efficient service and friendly staff made the experience enjoyable.

Rooms
7.0
The room was right in front of the beach with a small terrace to enjoy the view. It was a bit tired but still comfortable.
Service
9.0
The service was very efficient, and the staff helped us organize day trips along the coast. They were kind, friendly, and welcoming.
Location
9.0
The location was superb, just in front of the beach, offering a great view. It was well situated with easy access to many great restaurants.
Dining
6.0
The dining experience was average with some good and bad aspects. The breakfast had a good fruit selection but lacked in cooked options.
Facilities
7.0
The facilities were decent, offering housekeeping, laundry, and valet parking services.
John
United States of America, August  2023
6.0/10

The hotel offers wonderful views but is in need of remodeling as the rooms are dated. Some maintenance issues like humidity stains, broken faucets, and limited TV channels affect the overall experience. However, the location is superb just in front of the beautiful beach.

Rooms
5.0
Despite the dated decor, the room had stunning views. However, maintenance issues like broken faucets and limited TV channels were a letdown. Rating could be higher with renovations.
Service
7.0
The staff were friendly and helpful, catering well to family needs like housekeeping and laundry services. However, customer satisfaction was not a top priority for all staff members.
Location
9.0
The hotel's location is superb, right in front of the beautiful beach with views of Ponta Negra Beach. A perfect spot for a beach vacation.
Dining
5.0
The dining experience was average with low to medium-quality food options. However, during busy periods like Carnival, chaos ensued but did not ruin the overall experience.
Facilities
5.0
The hotel has the potential to have enjoyable facilities but lacks upkeep. Renovations and better maintenance could enhance the guest experience.
Walter
United States of America, June  2023
5.6/10

My stay at the hotel was a mix of ups and downs. The rooms were not as depicted in the booking pictures, the Wi-Fi in the room didn't work, and it was noisy at night with people using the hallway to access the bungalows. After a lengthy 20 hours, the staff eventually moved us to another room, but the kids' playroom facilities were unavailable during a theatre event. The breakfast area was consistently crowded, causing some inconvenience, and the overall condition of the hotel seemed a bit dated, needing renovation.

Rooms
5.0
Although we initially faced issues with the room not meeting our expectations and the Wi-Fi being dysfunctional, we were eventually relocated after much persistence. The accommodations could benefit from some renovations.
Service
5.0
My experience with customer service was below par, as it took three hours of complaints before being moved to another room. However, the attention given to kids' activities near the swimming pool was commendable.
Location
7.0
The location offered an excellent view of Morro do Careca and was conveniently close to shops, making it a standout feature. However, it became overly crowded during breakfast hours, especially for guests without a car.
Dining
8.0
Despite the challenges faced in other areas, the dining experience was a highlight of my stay. With a wide array of food options ranging from bread to local specialties like 'tapioca,' there was something for everyone to enjoy.
Facilities
5.0
The hotel's facilities left much to be desired, as the kids' playroom was off-limits during a theatre event, and the overall ambiance suggested a need for improvements and updates.
Great dining experience
Poor room conditions
Justin
United States of America, June  2023
7.4/10

The bungalow I stayed in was a bit tired but offered a unique experience, despite being noisy due to its location by the road. The hotel staff were incredibly kind and friendly, always ready to help out and make my stay better. The location was great overall, with lovely pools and a nice view, although it could get overcrowded during breakfast. The dining options were average, ranging from seafood to meat dishes, and the hotel facilities were satisfactory.

Rooms
7.0
The bungalow room I stayed in was a bit tired but still provided a unique experience. Being by the road made it noisy at times.
Service
9.0
The staff, especially at the reception, were always friendly and helpful, making my stay more enjoyable.
Location
8.0
The location was nice with great pools and a view, but it could get crowded during breakfast hours.
Dining
6.0
The dining experience was average with a range of dishes from seafood to meat, suitable but not outstanding.
Facilities
7.0
The hotel facilities were satisfactory, meeting basic needs without exceeding expectations.
Great Staff
Noisy Rooms
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Rooms and Guests2 Guests, 1 Room